By: goooo38104 (03-Jun-08)      Experience with product: 1

Strengths:	No problem, easy to install.
Weaknesses:	none

Full User Summary
Bought it from bestbuy. A little bit expensive. Retail box is not better than bare drives offered from many websites for a much cheaper price. The only difference is software. It's easy to install, no problem up to now. It has beige and black bezels.

By: Msarr41956 (31-Mar-08)      Experience with product: 4

Strengths:	Product seems to be reliable and performs as expected.
Weaknesses:	Lacks software to fully function. See below comments.

Full User Summary
When I bought this, the package shows it comes with Nero 7 software. Nero Playback software (Showtime) is only a trial version and will not play DVD. You must have other programs (Power DVD or the like) or codecs for it to be able to work with Windows Media Player. After contacting SONY, they would only say that the Nero Software for playback is listed on the box (in small letters) trial version and there was nothing else they could do. I have searched for "freeware" for playback and found a few. I feel they should offer the full version of the software rather than making you upgrade for $63.95 from Nero if you want it to work fully.

By: netigen (28-Feb-08)      Experience with product: 4 Months

Strengths:	sony, quality and great burns
Weaknesses:	none

Full User Summary
I have been using this in my desktop for 4 months now and I have found it to be very realible. Out of the 40 odd burns I had zero costers which is really good specially because I was using cheap media. Before this I also owned the previous sony version DRU-820A which was also good and dependable.I would recommend to anyone looking for a internal drive.